Once you have all the items you wish to purchase in your cart, you can select the cart icon at the top of the page to review your order and proceed to checkout.
Please note: Our system supports only English letters and numbers. Please avoid using any special or foreign characters.
You can either sign in if you have an account with us already, create an account for easy checkout next time, or checkout as a guest. No matter how you choose to checkout, please make sure to include a valid email address so we can contact you properly about your order.
First, you will be prompted for the shipping address and the delivery method.
In stock items ship within 1-2 business days (Monday-Friday). Orders are shipped via FedEx, UPS, or USPS. Payments accepted in U.S. dollars only.
All orders are shipped directly to your street address. No post office boxes, please. All orders, including Next Business Day and 2nd Business Day, are processed the following business day (Monday-Friday). Please allow up to 10 days for delivery on standard shipping. We may make separate shipments on items ordered together. Orders are subject to postage and handling charges as follows:
Standard Shipping and Handling* (estimated delivery 3-6 business days, continental U.S. only)
Up to $100: $6.95
$100 and above: FREE
Expedited shipping options are not applicable for personalized items.
Special Shipping and Handling*
Alaska, Hawaii, and US Territories: $7.95
APO/FPO: $9.95
2nd Business Day**: $16.95
Next Business Day**: $24.95
Canada: $24.95
Other International: Please refer to our specific instructions for placing International Orders here:
* Furniture, fragile items, and gift cards are excluded and subject to individual rates
**Not available in AK, HI, US Territories, Canada, or APO/FPO addresses
7.5% sales tax automatically charged to North Carolina residents
Next, you will be prompted for your payment method and billing address.
We accept Discover, Mastercard, Visa, American Express, Duke Flex and Duke Stores Gift Cards.
*If you have a Duke Stores Gift card, please enter that information in the provided area on the page first and click "Apply"
Finally, you will have an opportunity to review your order. Once you select the "Place Order" button, you will receive an order confirmation email which will include your Sales Order number. *Please include this number with any correspondence regarding your order.
When your order is shipped, you will receive a shipping confirmation email from us with a tracking number.
If you have any questions at all about placing an order online, please email us at estore@duke.edu.
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